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Contact Center 800.627.3328 or 765.497.3328 Monday-Friday, 7 a.m.-7 p.m. Eastern TimeSaturday, 8 a.m - 12 p.m Eastern Time[email protected]765.497.7477 / fax
Bank-by-Phone888.552.8272 or 765.497.8272
Mail-in Deposits and PaymentsPlease mail deposits, and credit card, loan and line of credit payments to:
Purdue Federal Payment ProcessingPO Box 66743St. Louis, MO 63166-6743
Mailing AddressPurdue FederalPO Box 1950West Lafayette, IN 47996-1950 *If you wish to send us sensitive information electronically (i.e. account numbers, Social Security numbers, tax returns, etc.), you must deliver this information through the secure messaging function under the My Profile Tab in digital banking. The member service email address is intended for general inquiries and questions or assistance accessing digital banking.
*If you wish to send us sensitive information electronically (i.e. account numbers, Social Security numbers, tax returns, etc.), you must deliver this information through the secure messaging function under the My Profile Tab in digital banking. The member service email address is intended for general inquiries and questions or assistance accessing digital banking.
We are pleased to offer card support 24 hours a day, 7 days a week! You'll be able to speak with a representative anytime regarding:
NOTE: To report a lost or stolen card after business hours, please call 765.497.3328 or 800.627.3328 and press 1. If you are calling back regarding a fraud alert on your Visa Debit or Visa Credit card, press 2.